In line with applicable intermediary rules, GossipX provides a grievance mechanism for complaints about content or conduct on the platform.
- How to complain: use the report option on any post inside the app, or email the Grievance Officer at grievance@gossipx.in with the link and a description.
- Acknowledgement: complaints are acknowledged within 24 hours.
- Resolution: complaints are resolved as expeditiously as possible, and no later than 15 days from receipt.
- Urgent safety issues (threats, exposure of private personal information, content involving minors) are prioritised for immediate review.
Grievance complaints are received at grievance@gossipx.in and actioned by the GossipX Grievance Officer in line with applicable rules.